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Steve Smith

Most executives realize the value of efficient, consistent, and scalable business processes, but struggle when it comes to actually achieving that.

As a Business Process Optimization and Change Management executive, this is where I have excelled in a career that has spanned both corporate leadership and consulting roles within multiple industries, including food and beverage, and pharmaceutical industries.

The initiatives I lead help to eliminate bottlenecks, cut out inefficiencies, minimize unproductive activities, simplify complexity, and improve the use of technology. More importantly, I help to build support across organizations to ensure that employees actually “buy into” the changes and that the changes “stick.” The end results I create drive significant and sustainable increases in operational efficiencies and productivity, along with virtually all other key performance metrics.

With more than 15 years of corporate-wide leadership experience with global responsibility, I have managed up to 20 direct reports in systematically redesigning and optimizing business processes, driving continuous improvement, and leading change initiatives that:

* Lower costs
* Simplify systems
* Solve safety issues
* Enhance quality
* Improve productivity
* Increase efficiency
* Streamline business operations
* Strengthen customer relations

I am especially skilled at building buy-in and support for process improvement and change initiatives, even among initially change-resistant leadership teams and organizations. I am also known for creating a team atmosphere in which all stakeholders are engaged, involved, and invested in the changes and improvements.

* Six Sigma Green Belt
* Lean Master Certification
* MS and BS in Industrial Engineering

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